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Privacy Policy

INTRODUCTION AND DEFINITIONS

This Privacy Policy serves as an agreement between you (or, if you're under the age of majority, your parent or legal guardian) and CRX Affordable HPS, along with its affiliates and subsidiaries (collectively referred to as "CRX Affordable HPS," "we," "us," or "our"). We are committed to safeguarding your privacy. This document outlines how we collect, protect, use, and share information when you interact with our Site, Content, and Services. This policy applies solely to information gathered through these channels and not through offline interactions or direct personal contact.

For any questions or concerns, please contact us at privacy@crxahps.com. 

Definitions:

  • Content: Any tangible expression like text, videos, images, software, or data accessible through our Site or Services.
  • Minor: An individual under the legal age of majority where the pharmacy is based.
  • Patient Representative: Someone authorized to manage prescriptions and services on behalf of a patient.
  • Services: All offerings by CRX Affordable HPS are accessible via our Site or Content.
  • Site: Refers to www.crxahps.com and all related pages, mobile sites, and applications.
  • User Generated Content (UGC): Any content a user creates or submits, including posts, uploads, or messages on our Site or Services.

ACCPETANCE OF TERMS AND CHANGES AND REVISIONS

By using our Site, providing us with information, or engaging with our Content or Services, you agree to our data practices as described herein. If you do not agree, please do not use our services. We may update this policy, with changes posted on our Site. Your continued use after these updates implies acceptance.

TYPES OF INFORMATION WE COLLECT

We collect:

1. Personal Information: Identifiable data like names, addresses, health details, payment information, etc., necessary for service provision.

2. Non-Personal Information: Data that does not personally identify you, such as age, general location, or usage patterns.

Linking third-party accounts might share additional information governed by those services' privacy policies. Providing information is optional but might limit the functionality of our services if withheld.

APPLICATION OF THIS PRIVACY POLICY

This policy covers only our practices. We are not liable for third-party actions or their privacy policies. Our Site may link to other sites; please review their privacy notices.

CONSENT

By sharing Personal Information, you consent to its use, disclosure, and transfer as outlined here and as legally permissible. You can withdraw consent, though this might affect our ability to serve you.

COLLECTION OF INFORMATION

We collect information:
  • Directly from you when you register or use our services.
  • From your Patient Representative or if you act as one.
  • Through social media if you connect accounts.
  • For transactions, though we do not retain payment details.
  • From public interactions on our forums or feedback sections.
  • When you use features like push notifications or location services.
  • Automatically through cookies for site functionality and analysis.

PUBLIC INFORMATION INCLUDING USER GENERATED CONTENT

Content you share publicly on our platforms might be accessed by others. We advise caution with personal details in these spaces.

USE OF YOUR INFORMATION

Your information helps us:
  • Enhance and personalize our offerings.
  • Manage your account and process transactions.
  • Send updates or required notices.
  • Conduct research and analysis.
  • Comply with legal obligations.

UPDATES AND PUSH NOTIFICATIONS

We might send updates or notifications. You can opt out, but some services might not function fully without them.

DISCLOSURE OF INFORMATION

We share information:
  • With service providers for operational purposes.
  • As legally required or to protect rights and safety.
  • In case of corporate changes like mergers or acquisitions.

PROTECTION OF YOUR INFORMATION

We employ encryption, multi-factor authentication, and regular audits to safeguard your data, although no system is entirely secure.

RETENTION OF YOUR INFORMATION

Data is kept until you request its deletion or as legally necessary, stored in Canada or with partners who comply with privacy standards.

ACCOUNT SECURITY

You are responsible for securing your login details. Notify us of any breaches.

ACCESS AND ACCURACY

You can request access to your data, and we'll strive to accommodate, though there might be legal or practical restrictions.

OUR POLICY REGARDING CHILDREN

Our services are not for minors unless through a guardian. We do not knowingly collect minors' data without consent.

GOVERNING LAW

This policy is governed by Canadian law where your dispensing pharmacy resides.

INTERNATIONAL TRANSFER

We might transfer data internationally, ensuring compliance with local laws where applicable.

QUESTIONS OR COMMENTS

For queries, contact:
  • CRX Affordable HPS
  • Attention: Privacy Officer
  • Address: Suite #254, 102 – 15910 Fraser Highway, Surrey, British Columbia, V4N 0X9
  • Email: privacy@crxahps.com